Fix problems with your device

The LED ring on Themo is blinking WHITE, what does it mean?
When Themo has lost connection to the Wi-Fi router then the LED ring will blink WHITE (some versions blink RED).  To fix the connection issue, ple...
Fri, 20 Nov, 2020 at 3:15 PM
The LED ring has turned to WHITE, what does it mean?
Themo is unable to follow Schedule When Themo is in Smart Schedule mode and the lights are WHITE, then this means that your device has not received opt...
Sun, 1 Nov, 2020 at 8:09 PM
How can I restart my device?
1. Switch off power from the breaker box 2. Wait for 10 seconds - Themo will power off 3. Switch power back on from the breaker box ...
Fri, 23 Oct, 2020 at 9:09 AM
How can I control my heating system when the Wi-Fi connection is lost??
When Themo is in Smart Schedule mode and the connection to the server is lost then the heating is turned off! It is possible to continue using your devi...
Sun, 1 Nov, 2020 at 8:21 PM
Reset and Wi-Fi configuration
Resetting and reconnecting to the Wi-Fi network may be necessary, for example, if you change your Wi-Fi router or the wireless network settings change (for ...
Fri, 20 Nov, 2020 at 3:13 PM
Themo LED circle is pink and the lights are moving in circle.
Some older versions display purple rotating lights when Themo is restarting. If this will continue more that 2 minutes, restart Themo from circuit breaker. ...
Sun, 1 Nov, 2020 at 8:11 PM
Themo button does not work.
When the touch button on the front panel does not react it is possible that button child lock is enabled from the mobile app. 1) Hold down the touch but...
Sun, 1 Nov, 2020 at 8:25 PM
Themo LED circle is red and the lights are moving in circle.
Themo is in configuration mode. If Themo is configured, it will exit configuration mode in 5 minutes. You can also hold down the button for 10 seconds to e...
Thu, 28 Jun, 2018 at 6:44 PM