Support

Installation Guide (ENG/EST/FIN/RUS) 4

• Paigaldusjuhend - Eesti
• Installation Guide - English
• Asennusohje - Suomi
• Installation Guide - RUS

Installing Themo thermostat 8

• How to install Themo? - Video
• Can I use the existing temperature sensor of my old thermostat.
• How can I find out which heating system models I have at home?
• The cable leading to my Smart Thermostat is surface mounted. How can I achieve a clean installation?
• What do the wires mean in the back of the thermostat?

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Welcome Guide (ENG/EST/FIN) 3

• Tervitusjuhend - Eesti
• Welcome Guide - English
• Lyhtyt esittely - Suomi

Getting started with Themo 10

• Kuidas alustada Themo kasutamist? - Eesti
• How can I get started? - English
• How to enable and set-up Frost Protection temperature?
• How to change device a colour scheme?
• Themo operating modes

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Know more about Themo 10

• How do Themo algorithms, optimisation and predictive control work?
• How often are the temperature/power measurements updated?
• What do the electricity usage levels in the app tell me?
• Does the system send data to a server while in use?
• How can I save on my heating energy bill?

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Using Themo applications 7

• What to do when I cannot find Themo Wi-Fi from my phone Wi-Fi settings?
• How to change floor temperature sensor type?
• How to connect Themo to Wi-Fi using Android device?
• How to create a custom colour scheme?
• How to connect Themo to Wi-Fi using iOS device?

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Using Themo thermostat 4

• Which heating systems does the Smart Thermostat support?
• Do I need to have Wifi to use Themo for heating systems?
• May I connect Themo to heating cables of any manufacturer?
• Is Themo the right solution for an underfloor heating system that responds slowly?

General 0

Fix problems with your device 13

• The LED ring on Themo is blinking WHITE, what does it mean?
• The LED ring has turned to WHITE, what does it mean?
• How can I restart my device?
• How can I control my heating system when the Wi-Fi connection is lost??
• Reset and Wi-Fi configuration

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Fix problems with Themo applications 8

• I have Themo installed and the app shows offline. What does it mean and what can be done?
• I think that the real power consumption is higher / lower than Themo is showing, what can I do?
• Why is Themo heating during expensive time?
• The temperature measurement of Themo is not quite right, what does it mean and how to change this?
• What is going wrong when the heating is switched off in the app, but my floor is still getting warm?

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