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There can be several reasons why the mobile app show the device as offline 1. Themo does not have internet connection. See instructions here. 2. Themo...

Themo has built in capabilities to measure power level of your underfloor heating. The internal measurement has 10% margin of error. In case of very low pow...

There can be many reasons: Themo is in Manual mode, not SLS mode Themo machine learning period is approximately 1 week and during that time it can overhe...

Themo can be used to measure floor temperature and / or room temperature. When floor temperature sensor is installed, then the floor temperature is used to ...

There is always a slight lag of data between your heating and the app, therefore, the app can sometimes show outdated information or it might take time for...

See more information in Technology Section.

When changing heating schedule in mobile/web app, SLS optimization technology can take up to 1 hour to change your previously optimized heating schedule. S...

There is always a slight lag of data between your heating and the app, therefore, the app can sometimes show outdated information or it might take time for...