Fix problems with your device
When Themo has lost connection to the Wi-Fi router then the LED ring will blink WHITE (some versions blink RED). To fix the connection issue, ple...
Fri, 20 Nov, 2020 at 3:15 PM
Themo is unable to follow Schedule When Themo is in Smart Schedule mode and the lights are WHITE, then this means that your device has not received opt...
Sun, 1 Nov, 2020 at 8:09 PM
1. Switch off power from the breaker box 2. Wait for 10 seconds - Themo will power off 3. Switch power back on from the breaker box ...
Fri, 23 Oct, 2020 at 9:09 AM
When Themo is in Smart Schedule mode and the connection to the server is lost then the heating is turned off! It is possible to continue using your devi...
Sun, 1 Nov, 2020 at 8:21 PM
Resetting and reconnecting to the Wi-Fi network may be necessary, for example, if you change your Wi-Fi router or the wireless network settings change (for ...
Fri, 20 Nov, 2020 at 3:13 PM
Some older versions display purple rotating lights when Themo is restarting. If this will continue more that 2 minutes, restart Themo from circuit breaker. ...
Sun, 1 Nov, 2020 at 8:11 PM
When the touch button on the front panel does not react it is possible that button child lock is enabled from the mobile app. 1) Hold down the touch but...
Sun, 1 Nov, 2020 at 8:25 PM
Themo is in configuration mode. If Themo is configured, it will exit configuration mode in 5 minutes. You can also hold down the button for 10 seconds to e...
Thu, 28 Jun, 2018 at 6:44 PM
1. Check front panel pins and restart the device with power ON/OFF. 2. After restart, monitor the device for 30 minutes. Does the temp...
Tue, 17 Aug, 2021 at 12:23 PM
1. Check front panel pins and restart the device with power ON/OFF. 2. After restart, monitor the device for 30 minutes. Does the temp...
Tue, 17 Aug, 2021 at 12:25 PM