VIDEO - answers to the most common questions

Created by Themo Support, Modified on Tue, 07 Feb 2023 at 12:38 PM by Themo Support

Fast track to your problem:


  • Can I use my existing temperature sensor? 00:50
  • I have only 1 neutral wire on my old thermostat 01:25


  • Energy optimization, fixed or spot? 02:08
  • It is not connecting to my wifi? 02:36
  • How to choose the correct temperature sensor? 03:10


  • How long is the learning period? 03:33
  • Why does the SLS app display different values then web? 03:54
  • How do I set the temperature schedule? 04:16
  • What does the maximum temperature do? 05:04
  • I have fixed electricity prices. 05:27
  • How do I know my Themo is online? 06:02
  • What temperature does Themo measure? 06:16
  • Is my themo heating or not? 06:29
  • Why is Themo using energy when it is expensive? 06:47
  • How to change modes? 07:05


  • Themo is OFFLINE though it is working. 07:22
  • It is not following my heating schedule. 08:12
  • I have WRONG temperature or power. 08:39
  • Themo lights are WHITE in SLS mode. 09:28
  • Button does not work! 09:45
  • Themo is blinking RED! 10:12

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