Fix problems with your device

Temperature values are too high or low!
1. Check front panel pins and restart the device with power ON/OFF.  2. After restart, monitor the device for 30 minutes. Does the temperature sta...
Tue, 17 Aug, 2021 at 12:27 PM
Device has trouble connecting to the internet!
1. Make sure Themo has power and is working by touching the front panel. If there is no power, swap out the back panel of wall mounted Themo or the full uni...
Tue, 17 Aug, 2021 at 12:28 PM
Mobile device is not able to connect to Themo's Wi-Fi
Due to recent changes in Google Chrome and Microsoft Edge policies, Themo Wi-Fi connection is not working with those browsers. If your Wi-Fi setup does not ...
Mon, 4 Oct, 2021 at 2:22 PM