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Troubleshooting
Fix problems with your device
13
The LED ring on Themo is blinking WHITE, what does it mean?
The LED ring has turned to WHITE, what does it mean?
How can I restart my device?
How can I control my heating system when the Wi-Fi connection is lost??
Reset and Wi-Fi configuration
View all 13
Fix problems with Themo applications
8
I have Themo installed and the app shows offline. What does it mean and what can be done?
I think that the real power consumption is higher / lower than Themo is showing, what can I do?
Why is Themo heating during expensive time?
The temperature measurement of Themo is not quite right, what does it mean and how to change this?
What is going wrong when the heating is switched off in the app, but my floor is still getting warm?
View all 8
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