What to do when I cannot find Themo Wi-Fi from my phone Wi-Fi settings?

Created by Themo Support, Modified on Fri, 20 Nov 2020 at 03:51 PM by Themo Support

Themo has to be in Configuration Mode to have the Wi-Fi available for your phone to connect. 

To put Themo into configuration mode, you will need to perform a factory reset which erases previous Wi-Fi settings:

  1. Turn Themo into OFF mode by clicking front panel until lights are turned off
  2. When in OFF mode, hold down the button for 15 seconds until the lights will turn BLUE/RED

When in Configuration Mode, Themo LED circle starts flashing red and white colour. 

If Themo is in configuration mode and you cannot find Themo wifi, make sure you are using a device that is capable of detecting Wi-Fi networks (e.g. smartphone or a laptop). 

Then turn your WiFi off and on again to refresh available Wi-Fi networks.

If still no Wi-Fi is available then contact us support@themo.io

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